Loading...

PRIVACY POLICY

Lendify Hub
(Guliani Pty Ltd ABN 28 692 906 335)

Our Commitment to Privacy

Lendify Hub, operated by Guliani Pty Ltd, understands that the information you share with us is private and important. We are committed to protecting your personal information and handling it responsibly. We want you to feel confident when dealing with us and to understand how your data is collected, used, and safeguarded.

We follow the Australian Privacy Principles contained in the Privacy Act 1988 (Cth) and other applicable privacy laws.

Guliani Pty Ltd ABN 28 692 906 335 trading as Lendify Hub is a Credit Representative (No. 575119) authorised under Australian Credit Licence 384324.

What is Personal Information

Personal information is any information or opinion that identifies you or could reasonably identify you. This may include credit-related information.

Credit information is used to assess your eligibility for finance and may include existing loans, repayment records, and default history. This type of information is commonly exchanged between lenders and credit reporting bodies.

We may collect details such as your name, date of birth, contact details, address, occupation, financial information, and identification documents.

For finance applications, we may also collect employment details, income and expense evidence, residency history, and dependant information.

Why We Collect Personal Information

We collect personal information to:

  • assess finance and credit applications
  • arrange and manage loan products
  • maintain our relationship with you
  • provide customer support
  • meet legal and regulatory obligations
  • inform you about relevant products or services

We may also share information with organisations that assist in delivering financial services or that have an interest in your loan or our business operations.

How We Collect Information

Where possible, we collect information directly from you. We may also receive information from third parties such as brokers, accountants, lawyers, lenders, referees, and identity verification providers.

Disclosure of Personal Information

We may disclose your information to:

  • lenders and funders related to your application
  • service providers involved in processing or administering finance
  • technology and system providers
  • related or partner businesses
  • your authorised representatives
  • regulators and government authorities when required by law
  • investors, advisers, or entities connected with our business
  • verification and credit reporting agencies

Before sharing information, we take reasonable steps to ensure appropriate privacy protections are in place or that you have given consent.

Overseas Disclosure & Cloud Storage

Some of our data storage or support providers may be located outside Australia. Your information may be stored on overseas servers or cloud platforms. You may contact us for more details about these providers.

Direct Marketing

We may occasionally contact you with information about finance options, updates, or related services. You can opt out at any time by contacting us.

Phone: +61 430 098 977
Email: info@lendifyhub.com.au

Unsubscribe options are included in email communications. There is no cost to opt out.

Keeping Information Accurate

We aim to keep your information accurate and current. Please notify us if your details change. We rely on you to help ensure records remain correct.

Access and Correction

You may request access to your personal information at any time. We may charge a reasonable administration fee where permitted.

We usually respond within seven days and aim to resolve correction requests within thirty days. If access or correction is refused, we will explain why.

Government Identifiers

Government identifiers such as tax file numbers are only used where legally required and are not used as our primary way to identify you.

Anonymous Enquiries

Where practical and lawful, you may make general enquiries without identifying yourself.

Sensitive Information

We only collect sensitive information with your consent. This includes health data, criminal history, union membership, or similar sensitive categories.

Data Security

We take reasonable measures to protect your personal information from misuse, interference, loss, and unauthorised access. Information may be stored in secure electronic and physical systems.

Complaints

If you have a privacy concern or complaint, contact:

Lendify Hub
Phone: +61 430 098 977
Email: info@lendifyhub.com.au

We acknowledge complaints within 7 days and aim to resolve them within 30 days.

If unresolved, you may contact the Office of the Australian Information Commissioner (OAIC).

Policy Updates

We may update this Privacy Policy as laws and business practices change. Updated versions will be posted on our website.